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Flight Booking Book A Cheap Flight

AirTkt.com is dedicated to provide best-in-class service to its guest customers through our U.S based Customer Support System. We are committed in our effort to bring our guests the best travel deals (Airline Ticket, Hotel reservation, Cruise, and Car Rental). If you wish to know more about our services or you have a query/advice about our website or if you just want to leave a line of appreciation/ regret please E-mail us. We will be more than happy to answer your concern.

How may we help you?
Following are our most frequently asked questions.
Q. How much luggage can I carry?/ What is the baggage allowance on the flight I took?

Domestic - Airlines have changed their baggage allowances for both check-in as well as carryon baggage. All airlines now charge fees for the checked as well as carryon baggage. We recommend that you please call the airlines directly or visit their website for the most updated policy. We are providing the link below to give you general guidelines and may be subject to change.
airline baggage Fee | airlines page


International – Most Airlines allow pieces to be checked-in for most international airlines and one carry on bag. However the weight allowances for checked-in as well as carry on baggage may vary by airline. You can call the airlines directly for most updated policy. We are providing the link below to give you general guidelines and may be subject to change
Click here for Airline baggage Fee .

Q. What if a third person is making a booking for me or I using someone else’s credit card for booking?

We do accept third party card payments. When making airline bookings for someone other than yourself or when credit card holder is traveling with passengers that have a different last name however, the card holder must accept and authorize the charge by completing the Third Party Authorization form and emailing it to us from card holders own email address, The credit card authorization form will be sent to you by an automatic e-mail response once you complete your booking. You can type or copy the authorization form and e-mail back to us as soon as you receive the form through our automated email with your acceptance of charges. Once we receive your acceptance e-mail we will send you E-ticket confirmation within 1-5 business hours. To protect the security of the card holder we may call the card holder to verify charges, if necessary we may ask additional information like copy of a valid photo ID along with copy of both sides of the credit card scanned and e-emailed to us.

Failure to email the Credit Card authorization form in a timely manner may result in cancellation of reservation at the company’s discretion and funds on your card may remain on hold for a period of time and Card holder will be responsible for any charges accrued due to over draft or any other inconvenience caused by the hold. The card holder will also be responsible for our non-refundable service fee.

If you have any questions, please call us on 1-213-9559695

(Please mention the 6 digit AirTkt.cos Booking ID)

Q. I am not familiar with airtkt.com, how do I know that my credit Card information are safe with your company?

You don't need to worry about security of your card,  your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction. AirTkt.com, is a Verisign Certified Site, uses the latest encryption technology and other sophisticated methods to protect your credit card information. It is in fact safer to transact with us than having your card swiped at a restaurant.

Q. Can I make reservation and pay later?

Fares are not guaranteed unless they are paid for in full. So all airfares must be paid in full at the time of booking by credit card, regardless of how far in advance of the travel date they are booked.

Q. How do I pay for my ticket?

Payment can be made by all major credit cards

  • Visa, MasterCard
  • Discover Card
  • American Express
  • Diners Club

 However some airlines do not accept certain credit cards.
Payments can also be made with certified check,  cashiers check (payable to Eros Tours &Travel) or Western Union.

Q. I am not able to select the date of my travel, why?

Our Calendar works with your system’s date, it may be possible that your system date has not been correctly configured; please check to see if that is the case or Click here for help.  Our calendar uses JavaScript, which may have been disabled on your browser, in order to enable JavaScript on your browser please click here.  For further questions, please call us at 1-888-247-1314 or 1-213-955-9695 during our business hours and we will be glad to assist you.

Q. What age is an air passenger considered an infant/ child?

Children traveling under 18 years are considered Un-accompanied minors by most airlines. All the airline have different regulations and restrictions with un-accompanied minors. The best way to find out these regulations is to visit the airlines website directly.  Click here to visit our airline links page. Airlines may charge a fee of $ 25 - $75 per segment at the time of the check-in and only permit the use of non-stop flights or direct flights. (Those flights which stop but do not require a change of planes). Some airlines do not accept un-accompanied minor on late night flights. Unaccompanied minor reservations cannot be booked on our web site and should be made over the phone during our business hours.

Q. Why did the fare change; while I was trying to book my flight?

Airlines may change fares at any time without notice based on demand, the amount of time it took you to search and purchase the ticket, the airline may have changed the fare or the class of service may have sold out. Airlines have the right to do that at any time. We monitor the fares closely and make every effort to keep the fares displayed on our site as current as possible.

Q. How do I know if My Booking (Reservation) is Complete?

Once the booking is complete, we will immediately display the page showing you that your booking has been completed successfully along with 6 digit booking ID number and your itinerary for you to review and print. You will also receive an auto e-mail with your (Six Digit) booking ID number. Please save the booking number for future reference. Please allow us 1 to 5 business hours to issue the E-tickets. Once ticket is issued, we will send you the E-Ticket Confirmation Number via email to the email address provided by you.
In case you do not receive your auto email, it could be due to incorrect spelling or typing mistake when you entered your email address or email could be going to some other folder (junk, spam etc.) or spam blockers may be keeping it from reaching you (AOL or EarthLink can do that) .

Q. What if I entered a wrong name while making a booking?

If you entered a wrong passenger name, you will need to call us immediately at 1-213-955-9695 during our normal business hours. We may be able to change name within 24 hours, please keep in mind that your current fare may not be the same or available. There will also be additional fees charged for changing a non-changeable ticket.

Q. What if I have to change my travel date or I put a wrong date by mistake?

If you want to change the date or have realized that your itinerary has the wrong date, please contact one of our sales support agents immediately at 1-213-955-9695 during business hours. Penalty fees may apply.

Q. What is an electronic ticket or e-ticket? And how do I use it?

Electronic tickets are stored within the airlines reservation system rather than printed on a paper copy.

This service is similar to the traditional paper ticket process, but eliminates the time and hassle associated with purchasing or exchanging a paper ticket.

Collecting you boarding pass with an electronic ticket
Your boarding pass will be issued upon check-in but when you arrive at the airline check in desk you will be required to present the following items in order to receive your boarding pass:

1) An official form of identification i.e. driver's license or passport
2) A printout of your confirmation page or confirmation e-mail to present to the check in representative.
3) The credit/debit card you paid with (This only applies if you are flying with SASK or Air France).

Paper Tickets
From 1st June 2008, due to recent IATA regulations, we will only issue electronic tickets.

In the event that you choose an itinery which has an airline limitation that requires a paper ticker to be issued, you will be contacted by a member of our Sales and Customer Care team to make alternate arrangements.

This normally happens when the particular airline is not yet e-ticketable.

Q. I have not received my E-Ticket confirmation what should I be doing?

Usually your E-Ticket confirmation is sent within 1-5 business hours. If you do not receive it within specified time it could be due to several reasons:

  • It may take longer to process your confirmation due to credit card verification.
  • In case of a third party purchase we may still be waiting for acceptance and authorization email from the credit card holder.
  • It could be due to incorrect spelling or typing mistake when you entered your email address or email could be going to some other folder (junk, spam etc.) or spam blockers may be keeping it from reaching you (AOL or EarthLink can do that)

Q. What if my credit card was declined?

If your credit card was declined you will be notified and you may have to contact your credit card company to determine the reason. There may be several reasons for card being declined like insufficient funds, low daily spending limit, the bank is not used to you charging this much money at one time, billing address verification failed, typing an incorrect billing address or expiration date. The airline in most cases will allow a flight request to hold for 24 hours before the fare expires and request is cancelled. Once the issue has been resolved you can call our toll free number @ 1-213-955-9695 and speak with one of our sale support agents to get your ticket processed.

Q. Do I need to reconfirm my flight before departure?

We strongly recommend that you review your itinerary prior to your travel date for any changes made by the airline to flight numbers or times. Within a week of your trip, reconfirm your reservation by calling the airline directly, or by logging on to www.viewtrip.com.

Some international airlines do require passengers to call the airline directly, 24 to 72 hours prior to departure to reconfirm your flights.

Q. What is travel protection? What is covered by Travel Insurance?

We highly recommend that you protect your trip with travel Insurance. Travel insurance gives travelers coverage for unforeseen problems, from a cancelled flight to a serious illness—or in rare cases, even an act of terrorism or the financial default of a travel supplier. Buy travel insurance here. Buy Travel Insurance 

Q. Can my child fly alone? (un-accompanied minors)

Any child travelling alone without the company of an adult under the age of 18 years is considered as an un-accompanied minor by the airline. Each airline has its own restrictions for un-accompanied minor travel. It is always better to check directly with the airline to learn their specific rules. Generally airlines have age restrictions, children less than 5 yrs of age cannot fly alone. Airlines may charge a fee of $ 25 - $75 per segment at the time of the check-in and only permit the use of non-stop flights or direct flights. (those flights which stop but do not require a change of planes). Some airlines do not accept un-accompanied minor on late night flights. Unaccompanied minor reservations cannot be booked on our web site and should be made over the phone during our business hours. Our sales team will advise you of further action required after making the booking with us.

Still have questions?
Our Customer Support Team will be glad to assist you.
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Office visiting hours:
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Saturday (9 AM- 1 PM PST*)
(Sunday Closed)
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