Travel Protection FAQs
coverage includes:
  • Trip Cancellation
  • Trip Interruption
  • Trip Delay
  • Emergency Medical Expense
  • Baggage Delay
Last updated: 12.17
For benefit questions, requests
or Customer Service call:



Toll Free
1-844-808-5952

To file a claim on an existing travel protection plan, please visit travelexinsurance.com.

Plan Overview:

Travel Protection Plan - Schedule of Benefits

Coverages Maximum Limit per Person, Up to:
Trip Cancellation for a covered reason 100% of Insured Trip Cost ($10,000 maximum)
Trip Interruption for a covered reason 100% of Insured Trip Cost
Trip Delay for a covered reason $400 ($200/day)
Missed Connection $200
Baggage & Personal Effects $500
Baggage Delay $250
Emergency Medical & Dental Expense $5,000
AD&D $10,000
Travel Assistance & Concierge Services* Included
* Travel Assistance services provided by the designated provider listed in the Policy.

Travel Protection Plan - Schedule of Benefits

Coverages Maximum Limit per Person, Up to:
Trip Cancellation for a covered reason 100% of Insured Trip Cost ($10,000 maximum)
Trip Interruption for a covered reason 100% of Insured Trip Cost
Trip Delay for a covered reason $750 ($300/day)
Missed Connection $200
Baggage & Personal Effects $1,000
Baggage Delay $500
Emergency Medical & Dental Expense $10,000 ($500 dental sublimit)
Emergency Medical Evacuation $100,000
Accidental Death & Dismemberment $10,000
Air AD&D $50,000
Travel Assistance & Concierge Services* Included
* Travel Assistance services provided by the designated provider listed in the Policy.
Frequently Asked Questions
Question: What trip costs can be insured?
Answer: Trip costs can include travel arrangements booked through this website and do not include arrangements made outside or independently of this website.
Question: Why should a traveler buy travel protection?
Answer: Travel protection gives travelers coverage for unforeseen events, from a cancelled flight to a serious illness or in rare cases, even an terrorist incident or the financial default of a travel supplier. If an illness, accident, or other covered unforeseen circumstance forces a traveler to cancel or interrupt their plans, they may lose money invested in nonrefundable pre-payments and for medical expenses that may not be covered by health insurance.
Question: How does trip cancellation and interruption coverage work?
Answer: It reimburses for forfeited, nonrefundable, unused trip costs if the traveler must cancel or interrupt their trip due to a covered reason.
Question: Is the financial insolvency of an airline, cruise line or tour operator covered?
Answer: Coverage is available if the insolvency of the supplier occurs at least 14 days following the effective date. The plan must be purchased within 15 days of initial trip deposit to be eligible for this covered reason.
Question: What happens if a traveler must cancel their vacation for a covered reason?
Answer: Often a traveler will lose nonrefundable deposits and prepayments that can add up to hundreds or even thousands of dollars. A travel protection plan can provide trip cancellation coverage for the traveler's vacation investment and reimburse the traveler for pre-paid, nonrefundable trip costs due to a covered loss.
Question: What other coverage is typically included in a travel protection plan?
Answer: In addition to trip cancellation and interruption, travel protection plans available today may also reimburse for emergency medical expenses and emergency medical transportation, when ordered by a doctor, to the nearest adequate medical facility.