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Airline Travel Waivers Due to the 2019 Novel Coronavirus
Nothing is more important to us than your service and safety. We have been working 24x7 to reschedule the flights to affected areas, waived change fees and are working with customers to adjust travel plans, using relationships with airlines when needed. Due to very high call volume all of our phone lines are busy and we do not want our customers to hold unless its an emergency. Please send your queries at Support@Airtkt.com with your request including booking ID and our agent will respond and contact you back as soon as possible.
Important notices
Current as of Thu Mar 19 2020 15:25:26 GMT-0700 (Pacific Daylight Time). Information is updated as it is received.
World Health Organization (WHO) has declared the outbreak of the 2019 novel coronavirus in Wuhan, China as a global health crisis. Many airlines are offering waivers to their passengers. This page has been created to help you find out what waivers you may be entitled to.
View Country Travel Restrictions
| Airline Name | A/L | Itinerary must include (To/Thru:) | Original Travel Date: | Rerouting | Rebooking | Cancel/ Refund | Additional Requirements for Refund |
|---|---|---|---|---|---|---|---|
| Aeroflot More Details |
SU | China, Hong Kong | 24Jan20-31Mar20 | Rerouting not permitted | 15Apr20 | Yes | Original flight must be cancelled no later than 60 minutes prior to departure |
| Aerolineas Argentinas More Details |
AR | Aerolineas Argentinas: USA, ASIA & EUROPE | 12Mar20-31Aug20 | Yes - fare difference/taxes apply | travel must be completed by 30Nov20 | No | Fare rules apply |
| Aeromexico More Details |
AM | Italy | February 28, until May 31, 2020 | Yes - fare difference/taxes apply | The rescheduled trip must begin before August 31, 2020. | No | Fare rules apply |
| Aeromexico More Details |
AM | Korea | February 28, until May 31, 2020 | Yes - fare difference/taxes apply | The rescheduled trip must begin before August 31, 2020. | No | Fare rules apply |
| Aeromexico More Details |
AM | China | January 28, until May 31, 2020 | Yes - fare difference/taxes apply | The rescheduled trip must begin before August 31, 2020. | No | Fare rules apply |
| Aeromexico More Details |
AM | Mexico and the USA: between Mexico and the United States between March 1 and March 31, 2020 | March 01, 2020 to February 25, 2021 | Yes - fare difference/taxes apply | The rescheduled trip must begin before February 28, 2021 | No | Fare rules apply |
| Aeromexico More Details |
AM | Worldwide: Flexibility waiver for passengers who purchased their flights between March 09 to 31, 2020 | March 9 to May 31, 2020 | Yes - fare difference/taxes apply | The rescheduled trip must begin before May 31, 2020 | No | Fare rules apply |
| Aeromexico More Details |
AM | Wordwide: Flexibility waiver for passengers who purchased their international flights before March 9, 2020 | March 1 to April 30, 2020 | Yes - fare difference/taxes apply | The rescheduled trip must begin before October 31, 2020. | No | Fare rules apply |
| Air Astana More Details |
KC | China: Beijing and Utumqi: Hong Kong | Anytime | Yes | Within 1 year of making your original booking date | Yes | N/A |
| Air Dolomiti More Details |
EN | Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona | 24Feb20-02Mar20 | Yes | With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 | No | Fare rules apply |
| Air Canada More Details |
AC | China: Beijing and Shanghai | 10Apr20 | Yes - fare difference/taxes apply | 15Jun20 | Yes | N/A |
| Air Canada More Details |
AC | Hong Kong: voluntary changes | 31Mar20 | Yes | Travel must be completed by 15Jun20 | No | N/A |
| Air Canada More Details |
AC | Hong Kong: Temporary suspension of Air Canada flights between Toronto and Hong Kong | 01Mar20-30Apr20 | Yes - via Vancouver | various alternative options available for travel within 7 days of original travel date | Yes - conditions apply | If flight is cancelled |
| Air Canada More Details |
AC | Italy: Bologna, Milan (Malpensa, Linate and Bergamo), Turin, Venice, Verona, Trieste, and Genoa | 31Mar20 | Yes | 31May20 | No | Fare rules apply |
| Air Canada More Details |
AC | Korea: Seoul (Incheon & Gimpo airports) | 11Mar20 | Yes | 15Jun20 | No | Fare rules apply |
| Air Canada More Details |
AC | Iran: Tehran | 31Mar20 | Yes - fare difference/taxes apply | 15May20 | No | Fare rules apply |
| Air Canada More Details |
AC | Japan | 19Mar20 | Yes - fare difference/taxes apply | 15Jun20 | No | Fare rules apply |
| Air Canada More Details |
AC | S. Korea: Seoul - Temporary suspension of Air Canada flights between Toronto and Seoul | 01Apr20-30Apr20 | Yes | various alternative options available for travel within 7 days of original travel date | Yes - conditions apply | If flight is cancelled |
| Air Canada More Details |
AC | Worldwide: All new Air Canada tickets issued between 04mar20-31Mar20 - One-time change fee waived | All tickets issued between 04Mar20-31Mar20 | Yes - fare difference/taxes apply | Travel must be completed within 1 year of making your original booking | No | Fare rules apply |
| Air China More Details |
CA | All Air China Tickets (EXCEPT .ca bookings) | 01Jan20-29Mar20 | Yes | Within 1 year of making your original booking | Yes | N/A |
| Air China More Details |
CA | Including flights with Air Canada, issued in Canada | 11Apr20 | Rerouting not permitted | Within 1 year of making your original booking | Yes | N/A |
| Air China More Details |
CA | China: Wuhan only, issued in Canada | 01Jan20-29Mar20 | Rerouting not permitted | 31May20 | Yes | N/A |
| Air China More Details |
CA | China: Wuhan only, issued in Canada | Rerouting not permitted | No | Refund only | Yes | N/A |
| Air China More Details |
CA | Other destinations on Air China, issued in Canada | On/after 01Jan20 | Rerouting not permitted | Refund only | Yes | N/A |
| Air China More Details |
CA | Air China cancellations, issued in Canada | 28Mar20 | Rerouting not permitted | Within 7 days of original travel date | Yes | N/A |
| Air Europa More Details |
UX | Italy: Milan (Malpensa) and Venice | 31Mar20 | Yes - Europe or Africa | 15Jun20 | No | Fare rules apply |
| Air France More Details |
AF | Any destination in Air France network | 03Mar20-31May20 | Yes - fare difference/taxes apply | Up to and including 31May20 | Yes | Fare rules apply |
| AirSerbia More Details |
JU | Any destination in Air Serbia's network | 28Feb20-31Mar20 | Yes - fare difference/taxes apply | 24Oct20 | No | Fare rules apply |
| Air Transat More Details |
TS | Worldwide: All new bookings made with Air Transat between 04Mar20 and 31Mar20 - change fee waiver | 04Mar20-31Oct20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking | No | Fare rules apply |
| Alaska Airlines More Details |
AS | Worldwide: New Alaska Airlines tickets issued between 27Feb20 and 31Mar20 - Change fee policy for Saver Fare, non-refundable Main Fare and First Class | For Saver Fare, non - refundable Main Fare and First Class tickets issued between 27Feb20 and 31Mar20 | Yes - for Main Fare and First Class only - fare difference/taxes apply | 28Feb21 - For Main Fare and First Class only - travel must be completed by this date | No | For Saver Fare, non-refundable Main Fare and First Class, you may cancel your trip and deposit the funds into your "My Account" wallet with Alaska Airlines |
| Alitalia More Details |
AZ | China - Flights operated by other airlines | 29Feb20 | Rerouting not permitted | Refund only | Yes - conditions apply | If flight is cancelled |
| Alitalia More Details |
AZ | Mauritius - Entry Restriction | 28Feb20-08Mar20 | Yes - any Alitalia operated destination, with airline travel voucher | 30Jun20 - must request for voucher no later than 15Mar20 | Cancel only | Fare rules apply - Airline travel voucher for any Alitalia operated destination |
| Alitalia More Details |
AZ | Seychelles - Entry Restrictions | 25Feb20-08Mar20 | Yes - any Alitalia operated destination, with airline travel voucher | 30Jun20 - must request for voucher no later than 15Mar20 | Cancel only | " Airline travel voucher for any Alitalia operated destination" |
| Alitalia More Details |
AZ | Kuwait- Entry Restrictions | 26Deb20-08Mar20 | Yes - any Alitalia operated destination, with airline travel voucher | 30Jun20 - must request for voucher no later than 15Mar20 | Cancel only | " Airline travel voucher for any Alitalia operated destination" |
| Alitalia More Details |
AZ | Jordan: Entry Restrictions | 27Feb20-08Mar20 | Yes - any Alitalia operated destination, with airline travel vouche | 30Jun20 - must request for voucher no later than 15Mar20 | Cancel only | " Airline travel voucher for any Alitalia operated destination" |
| Alitalia More Details |
AZ | Israel: Entry Restrictions | 27Feb20-08Mar20 | Yes - any Alitalia operated destination, with airline travel voucher | 30Jun20 - must request for voucher no later than 15Mar20 | Cancel only | " Airline travel voucher for any Alitalia operated destination" |
| Alitalia More Details |
AZ | Lebanon: Entry Restrictions | 28Feb20-08Mar20 | Yes - any Alitalia operated destination, with airline travel voucher | 30Jun20 - must request for voucher no later than 15Mar20 | Cancel only | " Airline travel voucher for any Alitalia operated destination" |
| Alitalia More Details |
AZ | Italy: Milan (Malpensa, Linate, and Bergamo airports), Bologna, Genoa, Turin, Venice, Verona and Trieste | 23Feb20-08Mar20 | Rerouting not permitted | Within 7 days from original travel date | No | Fare rules apply |
| Alitalia More Details |
AZ | Italy: From USA, Mexico, Brazil, Argentina, Chile, Japan, and India | On/after 23Feb20 | Yes - fare difference/taxes apply | Same travel date - reroute to Italy, Europe or North Africa, without any changes to the Long Haul Flight; fare difference/taxes apply | No | Fare rules apply |
| Alitalia More Details |
AZ | Cancelled flights on Alitalia | On/after 28Feb20 | Rerouting not permitted | Within 7 days from original travel date - Must be rebooked by 15Mar20 | Cancel only | Fare rules apply - can request for voucher from AZ for future travel to any destination operated by AZ, for travel on or before 30Jun20 |
| All Nippon Airways More Details |
NH | China, including Wuhan | 24Jan20-30Apr20 | Rerouting not permitted | 30Jun20 | Yes | N/A |
| All Nippon Airways More Details |
NH | Hong Kong and Macau | 24Jan20-30Apr20 | Rerouting not permitted | 30Jun20 | Yes | N/A |
| All Nippon Airways More Details |
NH | Japan | 28Feb20-19Mar20 | Rerouting not permitted | on or before 20Apr20 | Yes | N/A |
| American Airlines More Details |
AA | China: Beijing and Shanghai | January 24 - October 23, 2020 | Can change your origin or destination to Tokyo Haneda (HND) or Tokyo Narita (NRT); Can travel February 1 - December 31, 2020; - fare difference/taxes apply | Can travel February 1 - December 31, 2020; Changes must be made by October 23, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply | Yes - conditions apply | Request a refund for the segments you haven’t flown if you cancel before your original trip departs |
| American Airlines More Details |
AA | China: Wuhan | January 23 - March 31, 2020 | Rerouting not permitted | Rebooking not permitted | Yes - conditions apply | Request a refund for the segments you haven’t flown if you cancel before your original trip departs |
| American Airlines More Details |
AA | Europe and the Middle East: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | March 11 - May 31, 2020 | Rerouting not permitted | Can travel March 11 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Refund - fare rules apply |
| American Airlines More Details |
AA | Hong Kong | January 28 - July 1, 2020 | Can change your origin or destination to Tokyo Haneda (HND) or Tokyo Narita (NRT); Can travel January 28 - August 31, 2020 or within 1 year of date the ticket was issued - fare difference/taxes apply | Can travel January 28 - August 31, 2020 or within 1 year of date the ticket was issued; Changes must be made by July 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply | Cancel and rebook later - Changes must be made by July 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply. | Request a refund for the segments you haven’t flown if you cancel before your original trip departs |
| American Airlines More Details |
AA | India: Bengaluru, Chennai, New Delhi, Hyderabad, Mumbai and West Bengal | March 11 - April 14, 2020 | Rerouting not permitted | Can travel March 11 - May 31, 2020; Changes must be made by April 14, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply | Cancel and rebook later: Changes must be made by April 14, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply | Refund - fare rules apply |
| American Airlines More Details |
AA | South America, Central America, the Caribbean: Argentina, Aruba, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Panama, Peru, St. Maarten, Uruguay | March 16 - May 31, 2020 | Rerouting not permitted | Can travel March 16 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier- fare difference/taxes apply | Refund - fare rules apply |
| American Airlines More Details |
AA | South Korea: Seoul Incheon | February 24 - May 1, 2020 | Rerouting not permitted | Can travel February 24, 2020 - June 30, 2020 or within 1 year of date the ticket was issued; Changes must be made by May 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply | Cancel and rebook later - Changes must be made by May 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply. | Request a refund for the segments you haven’t flown if you cancel before your original trip departs |
| American Airlines More Details |
AA | South Pacific: Australia | March 16 - May 31, 2020 | Rerouting not permitted | Can travel March 16 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Refund - fare rules apply |
| American Airlines More Details |
AA | Worldwide: No change fee if you bought your ticket before March 1 | March 1 - April 30, 2020 | Rerouting not permitted | Can travel March 1 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply | Refund - fare rules apply |
| Austrian Airlines More Details |
OS | Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona | 24Feb20-02Mar20 | Yes | With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 | No | Fare rules apply |
| Avianca More Details |
AV | China | After 31Jan20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking | No | Fare rules apply |
| Avianca More Details |
AV | Italy | After 26Feb20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking | No | Fare rules apply |
| Asiana Airlines More Details |
OZ | China, Hong Kong, and Taiwan | 25Apr20 | Yes - fare difference/taxes apply | only change fee is waived - difference in fare and taxes must be collected | Yes | N/A |
| Asiana Airlines More Details |
OZ | USA to all Asian destinations | 25Feb20-30Apr20 | Rerouting not permitted | 31Aug20 - fare difference and taxes apply | No | N/A |
| Asiana Airlines More Details |
OZ | Southeast Asia: Vietnam, Singapore, Indonesia, Philippines | up to/incl 30Apr20 | Rerouting not permitted | N/A | N/A | N/A |
| British Airways More Details |
BA | China: Shanghai and Beijing - cancelled flights | To China: up to 31MAY20, From China: up to 01JUN20 | Yes | various alternative options with British Airways and partner airlines available for travel until 01Aug20 | Yes | N/A |
| British Airways More Details |
BA | China: Shanghai and Beijing - voluntary changes | To China: up to 31MAY20, From China: up to 01JUN20 | Yes | various alternative options with British Airways available for travel until 01Aug20 | No | Fare rules apply |
| British Airways More Details |
BA | Hong Kong - cancelled flights | To Hong Kong: up to 31MAY20, From Hong Kong: up to 01JUN20 | Yes | various alternative options available for travel until 01Aug20 | Yes | N/A |
| British Airways More Details |
BA | Hong Kong - voluntary changes (DOES NOT INCLUDE itineraries with through international connections) | To Hong Kong: up to 31MAY20, From Hong Kong: up to 01JUN20 | Yes | various alternative options with British Airways available for travel until 01Aug20 | N/A | N/A |
| British Airways More Details |
BA | Philippines - Between Hong Kong and the Philippines - BA flights to/from Hong Kong with connecting flights on any airline to/from Manila, Clark, Cebu, or Davao on the same ticket | 04Feb20-29Feb20 | Yes | various alternative options available for travel until 04Mar20 | No | Fare rules apply |
| British Airways More Details |
BA | Taiwan | 01Apr20 | Yes | various alternative options available for travel until 03Apr20 | No | Fare rules apply |
| British Airways More Details |
BA | China: British Airways ticket with a flight on China Southern within or to/from China | 01Mar20 | Rerouting not permitted | Within 1 year of making your original booking | Yes | N/A |
| British Airways More Details |
BA | China: British Airways ticket with a flight on Cathay Pacific or Cathay Dragon between Mainland China and Hong Kong | 01Mar20 | Rerouting not permitted | 31May20 | Yes | N/A |
| British Airways More Details |
BA | Italy: All cities in Italy | 25Feb20-15Mar20 | Yes - various alternative options with British Airways | 25Feb20-03Apr20 | Yes | N/A |
| British Airways More Details |
BA | Albania: Tirana | 29Mar20 | Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. | To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 30 March and 01 August 2020 | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | Argentina: Buenos Aires (Ezeiza International Airport) | 28Mar20 | Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. | To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 29 March and 01 August 2020 - fare difference/taxes apply | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | Czech Republic: Prague | 12Apr20 | Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. | To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 13 April and 01 August 2020 | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | Cyprus: Larnaca and Paphos | 30Apr20 | Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. | To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 01 May and 01 August 2020 | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | Egypt: Cairo | 31Mar20 | Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. | To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 01 April and 01 August 2020 | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | India: all Indian destinations | 14Apr20 | Rerouting not permitted | Rebook onto an alternative British Airways service for travel up to and including 01 August 2020 - fare difference/taxes apply | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | Lebanon: Beyruit - cancelled flights | From 11May2020 onwards | various alternative options with British Airways and partner airlines available - conditions apply | various alternative options with British Airways and partner airlines available - conditions apply | Yes | If flight is cancelled |
| British Airways More Details |
BA | Spain: all Spanish destinations | 14Apr20 | Rerouting not permitted | Rebook onto an alternative British Airways service for travel between 15 April and 01 August 2020 - fare difference/taxes apply | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking |
| British Airways More Details |
BA | USA: All US destinations EXCEPT to the following cities: Atlanta, Boston, Dallas, Washington DC (Dulles International), New York City (JFK or EWR), Los Angeles, Miami, Chicago (O'Hare International), Seattle, and San Francisco. | 11Apr20 | Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. | Rebook onto an alternative British Airways service for travel between 12 April and 01 August 2020 - fare difference/taxes apply | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| British Airways More Details |
BA | Austria: Vienna, Innsbruck, and Salsburg | 29Mar20 | N/A | To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 01 April and 01 August 2020 | No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking | The value of the original tickets may be held and used as part payment towards a future booking. |
| Brussels Airlines More Details |
SN | Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona | 24Feb20-02Mar20 | Yes | With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 | No | Refund not permitted |
| Cambodia Angkor Air More Details |
K6 | China | 29-Feb-20 | No - Refund and re-book | Refund Only | Yes | N/A |
| Caribbean Airlines More Details |
BW | Caribbean Airlines: All ticket stock (106) except POS-TAB-POS tickets | 03Feb20-30Jun20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking | No | Per Fare Rules; Can retain ticket as credit for future travel - taxes and fare difference will apply |
| Cathay Pacific More Details |
CX | China: Wuhan only | 31Mar20 | Yes | 31-May-20 | Yes | N/A |
| Cathay Pacific More Details |
CX | China | 31Mar20 | Yes | 30Sep20 | Yes | N/A |
| Cathay Pacific More Details |
CX | Hong Kong | 04Feb20-31May20 | Yes | 30Sep20 | No | Fare rules apply |
| Cathay Pacific More Details |
CX | Philippines | 04Feb20-30Apr20 | Yes | 10Dec20 | Yes | N/A |
| Cathay Pacific More Details |
CX | Taiwan | 08Feb20-31May20 | Yes | 10Dec20 | Yes | N/A |
| Cathay Pacific More Details |
CX | Israel: Tel Aviv | 19Feb20-30Apr20 | Yes | 10Dec20 | No | Fare rules apply |
| Cathay Pacific More Details |
CX | S. Korea | 25Feb20 – 31Mar20 | Rerouting not permitted | 30Sep20 | Yes | N/A |
| Cathay Pacific More Details |
CX | Vietnam | 15Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Pacific More Details |
CX | Cambodia | 17Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Pacific More Details |
CX | Australia and New Zealand | 15Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Pacific More Details |
CX | Europe: Belgium, France, Germany, Italy, the Netherlands, Spain and Switzerland | 14Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Pacific More Details |
CX | Nepal | 13Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Pacific More Details |
CX | India | 12Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Dragon More Details |
KA | China: Wuhan only | 31-Mar-20 | Yes | 31-May-20 | Yes | N/A |
| Cathay Dragon More Details |
KA | China | 03Feb20-30Apr20 | Yes | 10Dec20 | Yes | N/A |
| Cathay Dragon More Details |
KA | Hong Kong | 04Feb20-31May20 | Yes | 10Dec20 | NO | Fare rules apply |
| Cathay Dragon More Details |
KA | Philippines | 04Feb20-31May20 | Yes | 10Dec20 | Yes | N/A |
| Cathay Dragon More Details |
KA | Taiwan | 08Feb20-31May20 | Yes | 10Dec20 | Yes | N/A |
| Cathay Dragon More Details |
KA | Israel: Tel Aviv | 19Feb20-30Apr20 | Yes | 10Dec20 | No | Fare rules apply |
| Cathay Dragon More Details |
KA | S. Korea | 25Feb20-30Apr20 | Rerouting not permitted | 10Dec20 | Yes | N/A |
| Cathay Dragon More Details |
KA | Vietnam | 15Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Dragon More Details |
KA | Cambodia | 17Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Dragon More Details |
KA | Australia and New Zealand | 15Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Dragon More Details |
KA | Europe: Belgium, France, Germany, Italy, the Netherlands, Spain and Switzerland | 14Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Dragon More Details |
KA | Nepal | 13Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| Cathay Dragon More Details |
KA | India | 12Mar20-30Apr20 | Yes - fare difference/taxes apply | 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply | Yes | N/A |
| China Airlines More Details |
CI | China and Hong Kong | 30Apr20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking date | Yes | N/A |
| China Airlines More Details |
CI | S. Korea | 24Feb20-30Apr20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking date | Yes | N/A |
| China Airlines More Details |
CI | Japan | 22Feb20-30Apr20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking date | No | Fare rules apply |
| China Airlines More Details |
CI | Singapore | 11Feb20-30Apr20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking date | No | Fare rules apply |
| China Airlines More Details |
CI | Italy: Rome - cancelled Flight CI075/CI076 | 29Apr20 | Yes | Rebook for next available date | Yes | Original travel dates 02FEB20-29APR20 - ok to refund (even if flight is not cancelled) |
| China Airlines More Details |
CI | Vietnam: Hanoi - Flight CI793/CI794 | 11Feb20-30Apr20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking date | No | Fare rules apply |
| China Airlines More Details |
CI | Philippines: Manila | 11Feb20-22Feb20 | Yes - fare difference/taxes apply | 31May20 | N/A | N/A |
| China Airlines More Details |
CI | Philippines: Cebu | 29Mar20-11Jun20 | Yes - fare difference/taxes apply | N/A | N/A | N/A |
| China Eastern Airlines More Details |
MU | China | 24Jan20 - 30Jun20 | Yes | 30-Jun-20 | Yes | If flight cancelled or if denied boarding |
| Shanghai Airlines More Details |
FM | China | 24Jan20 - 30Jun20 | Yes | 30-Jun-20 | Yes | If flight cancelled or if denied boarding |
| China Southern Airlines More Details |
CZ | China: Wuhan only | 29-Mar-20 | Yes | Within 1 year of making your original booking date | Yes | N/A |
| China Southern Airlines More Details |
CZ | China: Excluding Wuhan (excluding routes that include Europe) | 10Jun20 | Yes | Within 14 days of original travel date | Yes | N/A |
| China Southern Airlines More Details |
CZ | CZ Itineraries involving other carriers’ flights | 10Jun20 | No - Refund only | Refund only | Yes | N/A |
| China Southern Airlines More Details |
CZ | Cancelled flights between Mainland China and North America and Hong Kong, Macao, and Taiwan | 10Jun20 | Rerouting not permitted | Within 14 days of original travel date or 10Jun20 (whichever is earlier) | Yes | If flight is cancelled |
| Copa Airlines More Details |
CM | Worldwide: CM tickets involving other carriers' flights | 31Mar20 | Yes | Only change fee is waived - Rebooked travel must begin no later than 31Mar20 | No | Fare rules apply; Hold for future credit / no fee / fare difference applies |
| Copa Airlines More Details |
CM | China, S. Korea, and Italy | 31Jan20 - 15Jun20 | Yes - fare difference/taxes apply | 15Jun20 | No | Fare rules apply - Can retain ticket as credit for future travel - taxes and fare difference will apply; Travel must begin no later than 31Dec20 |
| Corsair More Details |
SS | Worldwide | before 31Mar20 | Yes - fare difference/taxes apply | 30Jun20 - change must be made at least 14 days prior to original departure date | No | Fare rules apply |
| Delta Air Lines More Details |
DL | China and S. Korea: Beijing, Shanghai, Seoul | 25Feb20-31May20 | Yes - fare difference/taxes apply | 31Aug20 | Yes | If flight cancelled |
| Delta Air Lines More Details |
DL | Italy: All cities in Italy | 25Feb20-31May20 | Yes - fare difference/taxes apply | 31Aug20 | No | Fare rules apply; Can retain ticket as credit for future travel - all fees, taxes, and fare difference will apply |
| Delta Air Lines More Details |
DL | Worldwide: All new Delta Tickets issued between 01Mar20-31Mar20, for any destination - One-time change fee waived | 01Mar20-25Feb21 | Yes - fare difference/taxes apply | 28Feb21 - fare difference and taxes apply | No | Fare rules apply; Can retain ticket as credit for future travel - all fees, taxes, and fare difference will apply |
| Delta Air Lines More Details |
DL | Worldwide: Systemwide Travel waiver | 01Mar20-30Apr20 | Yes - fare difference/taxes apply | 31Dec20 - fare difference and taxes apply | No | Fare rules apply |
| Delta Air Lines More Details |
DL | El Salvador | 12Mar20-31May20 | Yes - fare difference/taxes apply | 31Dec20 - fare difference and taxes apply | Yes - conditions apply | If flight is cancelled |
| EL AL More Details |
LY | Worldwide: Commercial Change Policy | 11Mar20-30Apr20 | Yes - fare difference/taxes apply | 01May20-28Feb21 - fare difference and taxes apply | No | Fare rules apply |
| Emirates More Details |
EK | China, Hong Kong | 30Apr20 | Yes - to Beijing and Hong Kong | 30Jun20 | Yes | N/A |
| Emirates More Details |
EK | Iran: Suspended flights between Dubai and Tehran | from 26Feb20 until further notice | Yes | Within 7 days of original travel date | Yes | N/A |
| Emirates More Details |
EK | Bahrain | 26Feb20-27Feb20 | Rerouting not permitted | Refund only | Yes | N/A |
| Emirates More Details |
EK | Singapore | 28Jan20-31Mar20 | Yes | Within 28 days of original travel date | Yes | Fare rules apply |
| Emirates More Details |
EK | Italy: Milan | 01Mar20 - 31May20 | Yes - fare difference/taxes apply | Up to 30Jun20 | Yes | N/A |
| Emirates More Details |
EK | Worldwide: All bookings with Emirates made before 31Mar20 - Change fee waiver | For tickets issued before 31Mar20 | Yes - fare difference/taxes apply | Within 11 months from making your original booking | No | Fare rules apply |
| Ethiopiean Airlines More Details |
ET | China | 30Apr20 | Yes - fare difference/taxes apply | 30Apr20 | No | Fare rules apply; Can retain ticket as credit for future travel without penalty |
| Etihad Airways More Details |
EY | Worldwide: For Cancelled Flights or if affected by an Entry Restriction | 30Jun20 | Yes - to an alternative Etihad gateway | 15Jul20 | Yes | N/A |
| Etihad Airways More Details |
EY | Italy: Milan (Malpensa) - All flights suspended until 30 April. | 30Apr20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | Yes | Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome |
| Etihad Airways More Details |
EY | Italy: Rome - EY85/86 suspended until 30 April; EY83/84 suspended until 30 June. | EY85/86 suspended until 30 April; EY83/84 suspended until 30 June | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | Yes | Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome |
| Etihad Airways More Details |
EY | Turkey: Istanbul - All flights suspended from 16 March until 31 March. | 16Mar20-31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Jordan: Amman - All flights suspended from 17 March until 31 March. | 17Mar20-31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Spain: Madrid and Barcelona - All flights suspended from 17 March until 31 March. | 17Mar20-31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Indonesia: Jakarta - EY472/471 Suspended from 18 March until 30 June. | EY472/471 Suspended from 18 March until 30 June | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | S. Korea: Seoul - For travel on Mondays, Wednesdays, and Saturdays between 30 March to 30 April | For travel on Mondays, Wednesdays, and Saturdays between 30 March to 30 April | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Hong Kong - All flights suspended until 30 June. | 30Jun20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | Yes | Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome |
| Etihad Airways More Details |
EY | Thailand: Bangkok - EY406/405 suspended from 21 March to 2 May. | EY406/405 suspended from 21 March to 2 May. | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Saudi Arabia: Riyadh, Jeddah, Dammam, and Medina - All flights suspended from 16 March until 31 March. | 16Mar20-31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Kuwait - All flights suspended until 31 March. | 31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Bahrain - Reduced from triple-daily to double-daily until 31 March. | 31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | Oman: Muscat - Reduced from triple-daily to double-daily until 31 March. | 31Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | No | Fare rules apply |
| Etihad Airways More Details |
EY | China: Shanghai (Pudong International Airport) - All flights suspended until 28 March. | 28Mar20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | Yes | Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome |
| Etihad Airways More Details |
EY | China: Chengdu - All flights suspended until further notice. | Until further notice | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rerouting or refund | No | Fare rules apply |
| Etihad Airways More Details |
EY | Japan: Nagoya - All flights suspended until 30 June. | 30Jun20 | Reroute within same geographical region to another Etihad Airways destination - taxes apply | Rebooking with same origin and destination when flights resume | Yes | Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome |
| Eurowings More Details |
EW | Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona | 24Feb20-02Mar20 | Yes | With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 | No | Fare rules apply |
| Eva Air More Details |
BR | China plus Macau and Hong Kong | 20Jan20-30Apr20 | Yes | 30Jun20 - must be booked and ticketed by 30Apr20 | Yes | If flight is cancelled |
| Eva Air More Details |
BR | Philippines - Entry Restriction | 10Feb20-30Apr20 | Rerouting not permitted | 30Jun20 | Yes | N/A |
| Eva Air More Details |
BR | S. Korea | 24Feb20-30Apr20 | Rerouting not permitted | 31Dec20 | Yes | N/A |
| Fiji Airways More Details |
FJ | Worldwide: All New Fiji Airways tickets issued between 05Mar20 and 31Mar20 | Rerouting not permitted | No | Change must be made 24 hours prior to orignal departure date - this authority is only valid until 31Mar20 | No | Fare rules apply |
| Finnair More Details |
AY | Hong Kong and China: Guangzhou, Nanjing, Beijing Capital, Beijing Daxing, Shanghai, Xi´an - Cancelled flights | 30Apr20 | Rerouting not permitted | 30Jun20 | Yes | N/A |
| Finnair More Details |
AY | Hong Kong: Flights AY102/101 - cancelled | 30Apr20 | Rerouting not permitted | 30Jun20 | Yes | N/A |
| Finnair More Details |
AY | S. Korea: Seouls - cancelled flights | 09Mar20 to 16Apr20 | Yes | 30Jun20 | Yes | N/A |
| Finnair More Details |
AY | S. Korea: Buson - Route opening postponed until 01Jul20 | up to/incl 30Jun20 | Yes | 30Sep20 | Yes | N/A |
| Finnair More Details |
AY | Italy: Milan - Cancelled flights | 09Mar20 to 07Apr20 | Yes | 30Jun20 | Yes | N/A |
| Finnair More Details |
AY | Japan: Osaka - Flights AY67/68 to and from Osaka - cancelled | 31Mar20-17Oct20 | Yes | 17Oct20 | Yes | N/A |
| Finnair More Details |
AY | Worldwide: All Existing Finnair bookings for travel in March - Changes permitted | 04Mar20-31Mar20 | Rerouting not permitted | 30Jun20 | No | Fare rules apply |
| Hainan Airlnies More Details |
HU | Worldwide: All Hainan Airlines Tickets | 29-Feb-20 | Yes | 30-Jun-20 | Yes | N/A |
| Hawaiian Airlines More Details |
HA | All cities in China | 16-Feb-20 | Yes | 19APR20 (Must be booked and ticketed by 16FEB20) | Yes | N/A |
| Hawaiian Airlines More Details |
HA | S. Korea - voluntary changes | 24Feb20-01May20 | Yes - fare difference/taxes apply | 31Oct20 - fare difference/taxes apply | Yes | Must be cancelled no later than 24 hours prior to departure |
| Hawaiian Airlines More Details |
HA | Japan | 02Mar20-19Mar20 | Yes - fare difference/taxes apply | Must commense no later than 23Apr20 | No | If flight is cancelled, refund permitted |
| Hawaiian Airlines More Details |
HA | Worldwide: For new Hawaiian Airlines tickets issued between March 1, 2020 and March 16, 2020 - One-time Change Fee Waived | for all tickets issued between 01Mar20 and 16Mar20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking; fare difference/taxes apply | No | Fare rules apply |
| Hong Kong Airlines More Details |
HX | All cities in China | 31Jan20-31Mar20 | Yes | On or within 6 months from the original departure date - only change fee is waived | No | N/A |
| IBERIA More Details |
IB | IBERIA: Commercial Policy - Voluntary Changes | 01Mar20-30Apr20 | Rerouting not permitted | From 06Mar20-30Nov20 | No | Fare rules apply; Can retain ticket as credit for future travel through 31Dec20 |
| Japan Airlines More Details |
JL | China and Hong Kong - Voluntary changes | 24Jan20-31Mar20 | Rerouting not permitted | On or after 20Apr20 | Yes | N/A |
| Japan Airlines More Details |
JL | China, Hong Kong, Taiwan, Korea - cancelled flights | 04Feb20-29Mar20 | Rerouting not permitted | Refund only | Yes | N/A |
| Japan Airlines More Details |
JL | S. Korea | 24Feb20-24Apr20 | Rerouting not permitted | 30Jun20 | No | N/A |
| Japan Airlines More Details |
JL | Japan | 28Feb20-19Mar20 | Rerouting not permitted | 29Feb20-20Apr20 | Yes | N/A |
| jetBlue More Details |
B6 | Worldwide: Flights booked between 27Feb20-05Mar20 | 27Feb20-11Mar20 | Yes - fare difference/taxes apply | 01Jun20 | Yes | Will receive credit with jetBlue Travel Bank Credit, valid for 1 year from the date of issue to be used toward future jetBlue air travel only |
| jetBlue More Details |
B6 | Worldwide: No Change/Cancel Fees for Previous Bookings - waive change/cancel fees for customers traveling March 10, 2020 through April 30, 2020 | March 10, 2020 through April 30, 2020 | Yes - fare difference/taxes apply | 24Oct20 - fare difference/taxes apply | Cancel only | Fare rules apply - Will receive credit with jetBlue Travel Bank Credit, valid for 1 year from the date of issue to be used toward future jetBlue air travel only |
| KLM More Details |
KL | KLM: Global Coronavirus Rebooking Policy | 10Mar20-31May20 | Yes - fare difference/taxes apply | If before 31May20, same booking class (Different booking class or from 01Jun-30Jun, fare difference/taxes apply) | No | Fare rules apply |
| Korean Air More Details |
KE | S. Korea: All flights from North America to Korea or other Asian Destinations; All flights from Asia (INCLUDING Korea) to North America | 30Jun20 | Rerouting not permitted | 30Jun20 (from 01Jun-30Jun, fare difference/taxes apply) | Yes | Itinerary must include travel to Daegu, S. Korea (if not on air ticket, acceptable documents: bus or train ticket, hotel confirmation or receipt, other proof of scheduled travel to Daegu). |
| Korean Air More Details |
KE | China, Hong Kong and Chineese Taipei | 20Jan20 - 31Mar20 | Yes | Within 14 days of original travel date - only change fee is waived | Yes | N/A |
| Korean Air More Details |
KE | Worldwide: Involuntary Flight Cancellation | 04Mar20-25Apr20 | Yes - within the same region | Rebooking to alternate destination with the same region on Orignal Dates | Yes | N/A |
| Lufthansa More Details |
LH | Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona | 24Feb20-02Mar20 | Yes | With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 | No | Fare rules apply |
| Malaysia Airlines More Details |
MH | All Cities in China, Hong Kong | 28Jan20-29Feb20 | Rerouting not permitted | 31May20 | Yes | Can retain ticket as credit for future travel or request refund. |
| Myanmar Airways International More Details |
8M | China: Guangzhou | 01Feb20-29Feb20 | Rerouting not permitted | Within 1 year of making your original booking | Yes | N/A |
| Oman Air More Details |
WY | Iran: Tehran | 24Feb20 until further notice | Yes - fare difference/taxes apply | Within 1 year of making your original booking | No | Fare rules apply; Can retain ticket as credit for future travel |
| Pegasus Airlines More Details |
PC | Iran: for cancelled and operating | 15Mar20 | Yes - fare difference/taxes apply | 30Apr20 - must be rebooked by 31Mar20 | Yes | N/A |
| Pegasus Airlines More Details |
PC | Italy: for cancelled and operating | 31Mar20 | Yes - fare difference/taxes apply | 30Apr20 - must be rebooked by 31Mar20 | Yes | N/A |
| Pegasus Airlines More Details |
PC | Iraq: for cancelled and operating | 31Mar20 | Yes - fare difference/taxes apply | 30Apr20 - must be rebooked by 31Mar20 | Yes | N/A |
| Pegasus Airlines More Details |
PC | Saudi Arabia: for cancelled and operating | 27Feb20-30Apr20 | Yes - fare difference/taxes apply | 30Apr20 - must be rebooked by 31Mar20 | Yes | N/A |
| Pegasus Airlines More Details |
PC | Worldwide: except for Iran, Italy, Iraq, and Saudi Arabia | 31May20 | Yes - fare difference/taxes apply | 30Apr20 - must be rebooked by 31Mar20 | No | Fare rules apply |
| Philippine Airlines More Details |
PR | China: Xaimen, Jinjiang, Guangzhou, Shanghai, Beijing, PLUS Hong Kong, and Macau | 28Mar20 | Yes | 30Jun20 - only change fee is waived - difference in fare and taxes must be collected | Yes | If flight is cancelled |
| Philippine Airlines More Details |
PR | S. Korea: for cancelled flights and Entry Restrictions for Korea | 31Mar20 | Yes - fare difference/taxes apply | 30Jun20 | Yes | N/A |
| Philippine Airlines More Details |
PR | Worldwide: ONE-TIME FREE REBOOKING | Economy Supersaver / Economy Saver / Economy Value for all International and Domestic routes Business Value1 for Auckland and Middle East | Yes - fare difference/taxes apply | 17Mar20-31Dec20 - changes must be made 7 days prior to original departure date- Not applicable to a. Purely domestic PH routes, b. Codeshare and Interline fares, c. Tickets originating Korea and Japan | No | Fare rules apply |
| Porter Airlines More Details |
PD | Worldwide: ONE-TIME FREE REBOOKING | 13Mar20 or after | Yes - fare difference/taxes apply | 13Mar20 or after - Can re-book up to 24 hours before travel. | No | Fare rules apply |
| Qantas Airways More Details |
QF | China: Beijing and Shanghai | 31Mar20 | Yes | Within 1 year of making your original booking | Yes | Can retain ticket as credit for future travel or request refund. |
| Qantas Airways More Details |
QF | Entry Restrictions: Customer must provide valid proof that they are impacted by those travel restrictions | 31Jan20-30Apr20 | Yes - any consequential cost is at the customer's expense | 30Apr20g | Yes | "Passengers who have commenced their journey are entitled to a refund of the impacted sector/s. Passengers who have not commenced their journey are entitled to a full refund." |
| Qatar Airways More Details |
QR | China: Beijing, Shanghai, and Guangzhou - Cancelled flights | 31Mar20 | Yes - via Hong Kong | Within 14 days of original travel date | Yes | N/A |
| Qatar Airways More Details |
QR | China: Hangzhou, Chongqing, and Chengdu - Cancelled flights | 31Mar20 | Yes - via Hong Kong | Within 14 days of original travel date | Yes | N/A |
| Qatar Airways More Details |
QR | Hong Kong - voluntary changes | 31Mar20 | Yes | Within 14 days of original travel date | Yes | N/A |
| Qatar Airways More Details |
QR | Iran: Destination: Doha - From Iran whose final destination is Doha or has an overnight stopover in Doha | 26Feb20-15Apr20 | Yes | within 30 days from the original date of travel after the restriction is lifted | Yes | N/A |
| Qatar Airways More Details |
QR | S. Korea: Destination: Doha - From South Korea whose final destination is Doha or has an overnight stopover in Doha | 26Feb20-31Mar20 | Yes | within 30 days from the original date of travel after the restriction is lifted | Yes | N/A |
| Qatar Airways More Details |
QR | Qatar: Passengers transiting through Hamad International airport with an onward connection between 8 and 24 hours who were holding confirmed Hotel arrangements | 03Feb20-30Apr20 | Rerouting not permitted | On or before 31May20 | Yes | N/A |
| Royal Air Maroc More Details |
AT | Italy: Milan - Malpensa, Bologna, and Venice | 28Feb20-15Mar20 | Rerouting not permitted | until 31Mar20 | No | Fare rules apply |
| Royal Air Maroc More Details |
AT | Saudi Arabia - Entry Restrictions | 28Feb20-15Mar20 | Rerouting not permitted | until 31Mar20 | Yes | N/A |
| Royal Air Maroc More Details |
AT | Worldwide: All Royal Air Maroc flights booked between 06Mar20 thru 31Mar20 - one-time change fee waiver | 06Mar20 thru 31Mar20 | No | 31May20 - Must be made 72hrs prior to original travel date, for the same destination, in the same booking class | No | Can retain ticket as credit for future travel without penalty |
| Royal Jordanian More Details |
RJ | Italy: Rome | 27Feb20-31Mar20 | Rerouting not permitted | on/before 31Mar20: no additional collection; after 31Mar20 - fare difference/taxes apply | Yes | Must be processed no later than 31Mar20 |
| Royal Jordanian More Details |
RJ | Asia: China, Hong Kong, Thailand, Malaysia | 27Feb20-31Mar20 | Rerouting not permitted | on/before 31Mar20: no additional collection; after 31Mar20 - fare difference/taxes apply | Yes | Must be processed no later than 31Mar20 |
| Royal Jordanian More Details |
RJ | Saudi Arabia | 27Feb20-31Mar20 | Rerouting not permitted | on/before 31Mar20: no additional collection; after 31Mar20 - fare difference/taxes apply | Yes | Must be processed no later than 31Mar20 |
| Saudia More Details |
SV | Singapore and Italy | On/after 24Feb20 | Yes | Within 1 year of making your original booking | Yes | N/A |
| Saudia More Details |
SV | China | 02Feb20 | Rerouting not permitted | refund only | Yes | (Airline has cancelled and refunded all current bookings) |
| Saudia More Details |
SV | Saudi Arabia: Entry Restrictions | 13Mar20 | Yes - conditions apply | 13Mar20 | Yes | N/A |
| SAS - Scandinavian Airlines More Details |
SK | China: Beijing and Shanghai - Cancelled flights | 29-Feb-20 | Rerouting not permitted | 31May20 | Yes | If flight is cancelled |
| SAS - Scandinavian Airlines More Details |
SK | China: Shanghai and Beijing - voluntary changes | 01Mar20-15Mar20 | Rerouting not permitted | 16Mar20-31Mar20 | No | Fare rules apply |
| SAS - Scandinavian Airlines More Details |
SK | Hong Kong - voluntary changes | 30Jan20-29Feb20 | Rerouting not permitted | 31May20 | No | Fare rules apply |
| SAS - Scandinavian Airlines More Details |
SK | Philippines - Entry Restriction | 31Mar20 | Yes | Rerouting to alternate Airline on Orignal Dates | Yes | Strongly recommended by SAS as options are very limited. |
| SATA Azores Airlines More Details |
S4 | Worldwide: All SATA Group tickets, on flights operated by SATA Air Açores and Azores Airlines issued before 06Mar20 | All SATA Group tickets issued before 12Mar20 | Rerouting not permitted | within 1 year of making your original booking - changes must be made by 16Mar20 | No | Fare rules apply |
| Shenzhen Airlines More Details |
ZH | China: Wuhan, Yichang, Xiangyang, and Shiyan | 29-Mar-20 | Yes | Within 1 year of making your original booking date | Yes | N/A |
| Sichuan Airlines More Details |
3U | All Sichuan Airlines Tickets | 31Jan20-28Mar20 | Yes | 30-Jun-20 | Yes | N/A |
| Singapore Airlines More Details |
SQ | China, Hong Kong and Macao | 24Jan20-31Mar20 | Yes | up to/incl 31AUG20 | By Request | N/A |
| SWISS More Details |
LX | Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona | 24Feb20-02Mar20 | Yes | With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 | No | Fare rules apply |
| Tap Air Portugal More Details |
TP | USA, Italy, Israel, Norway, plus any entry restrictions | 31May20 | Yes - fare difference/taxes apply | 31Dec20 -or within 1 year of making your original booking, whichever comes first | No | Fare rules apply |
| Thai Airways More Details |
TG | China: Beijing, Shanghai, Guangzhou, Kunming, Xiamen, Chengdu, Chongqing, Changsha, Zhengzhou, Shenzhen | 24Jan20-31Mar20 | Yes - fare difference/taxes apply | 31Mar20 | Yes | Applies to original travel dates between 24Jan20-29Feb20 |
| Thai Airways More Details |
TG | Hong Kong | 224Jan20-30Apr20 | Yes - fare difference/taxes apply | 30Sep20 | No | Fare rules apply |
| Thai Airways More Details |
TG | "Japan, Taiwan, Singapore, Malaysia, Vietnam 18Feb20" | 30Apr20 | Yes - fare difference/taxes apply | 15Dec20 | No | Fare rules apply |
| Thai Airways More Details |
TG | Italy: Rome and Milan 25Feb20 | 30Apr20 | Yes - fare difference/taxes apply | 15Dec20 | No | Fare rules apply |
| Turkish Airlines More Details |
TK | Iran | 23Feb20-31Mar20 | Yes - within the same region | Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. | Yes | Must be processed by 31Mar20 |
| Turkish Airlines More Details |
TK | Saudi Arabia - entry restrictions | 27Feb20-31Mar20 | Yes - within the same region | Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. | Yes | Must be processed by 31Mar20 |
| Turkish Airlines More Details |
TK | China and Hong Kong | 31Jan20-31May20 | Yes - within the same region | Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. | Yes | Must be processed by 11Apr20 |
| Turkish Airlines More Details |
TK | Tajikistan: Dushanbe - Originating from China, Korea, Afghanistan, Iran or Italy | 02Mar20-31Mar20 | Yes - within the same region | Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. | Yes | Must be processed by 11Apr20 |
| Turkish Airlines More Details |
TK | Worldwide: All new Turkish Airlines tickets issued between 06Mar20-24Mar20 | All tickets issued between 06Mar20-24Mar20 | Yes - fare difference/taxes apply | rebooking must be made 5 days prior to original travel date; rebooked travel must be completed by 31Dec20 | No | Refund not permitted |
| United Airlines More Details |
UA | China: Beijing, Chengdu & Shanghai | 30Apr20 | Yes - fare difference/taxes apply | 30Jun20 | Yes | N/A |
| United Airlines More Details |
UA | China: Wuhan | 29-Mar-20 | No - Refund only | Refund Only | Yes | N/A |
| United Airlines More Details |
UA | Hong Kong | 30Apr20 | Yes - fare difference/taxes apply | 30Jun20 | Yes | N/A |
| United Airlines More Details |
UA | S. Korea | 24Feb20-30Apr20 | Yes - fare difference/taxes apply | 30Apr20 | Yes | N/A |
| United Airlines More Details |
UA | Worldwide: All United Airlines tickets issued between 03Mar20 and 31Mar20 - One-time change fee waived | All tickets issued between 03Mar20 and 31Mar20 | Yes - fare difference/taxes apply | Within 1 year of making your original booking | No | Fare rules apply |
| United Airlines More Details |
UA | Italy: Bologna, Genoa, Milan (Bergamo, Linate, Malpensa), Trieste, Turin, Venice, Verona | 27Feb20-30Apr20 | Yes - fare difference/taxes apply | For new travel dates after 30Apr20, fare difference and taxes apply | Yes | if flight is cancelled |
| Vietnam Airlines More Details |
VN | China, Hong Kong and Macao | 28Mar20 | Yes | Only penalty fee waived - fare difference/new taxes must be collected - Within 1 year of making your original booking | Yes | If flight is cancelled |
| Vietnam Airlines More Details |
VN | Hong Kong and Macau: Flights between Hanoi/Hong Kong and Hanoi/Macau | 28Mar20 | Yes | Rebooking to alternate Vietnam flight on original dates | Yes | N/A |
| Vietnam Airlines More Details |
VN | Hong Kong: Flights VN598/VN599 between Ho Chi Minh City and Hong Kong | 28Mar20 | Yes | Rebooking to alternate Vietnam flight on original dates | Yes | N/A |
| Vietnam Airlines More Details |
VN | Canada: Vancouver - Cancelled flights: VN2034 (TPE-YVR)/VN2035 (YVR-TPE) | 01Mar2020 to 31May2020 | Rerouting not permitted | Rebooking for China Airlines flight CI032 (TPE-YVR)/CI031 (YVR-TPE) for the same date | Yes | N/A |
| Virgin Atlantic More Details |
VS | " Israel: Tel Aviv suspension " | 10MAR20-31MAR20 | Rerouting not permitted | 01Apr20-30Sep20 | Yes | N/A |
| Virgin Australia More Details |
VA | To or From any country with confirmed cases | Anytime | Yes | 30 days from orignal date of travel | Yes | Can retain ticket as credit for future travel. |
| WestJet More Details |
WS | Worldwide: Book with confidence policy - Exception #1: Ticketed bookings made up to and including March 2, 2020 | ticketed travel date commences before May 01, 2020 | Yes - fare difference/taxes apply | Travel must commence no later than February 28, 2021; changes must be made up to 24 hours prior to original departure date | Yes - conditions apply | Can retain ticket as credit for future travel - for exchange up to February 28, 2021. |
| WestJet More Details |
WS | Worldwide: Book with confidence policy - Exception #2: Ticketed bookings made on or after March 3, 2020 until March 31, 2020 | All ticketed travel dates are eligible for bookings made on or after March 3, 2020 until March 31, 2020 | Yes - fare difference/taxes apply | Travel must commence no later than February 28, 2021; changes must be made up to 24 hours prior to original departure date | Yes - conditions apply | Can retain ticket as credit for future travel - for exchange up to February 28, 2021. |
| Xiamen Airlines More Details |
MF | China: Wuhan | 29-Mar-20 | Yes | Within 1 year of making your original booking date | Yes | N/A |
| Xiamen Airlines More Details |
MF | China: Xiamen to/from Vancouver - cancelled flights | 22Feb20-28Mar20 | No | Within 3-7 days of original dates | Yes | Rerouting not permitted |